Frequently Asked Questions

What is the turnaround time for a custom painting or digital artwork?

 - My turnaround time is currently about 3 weeks, subject to change in peak seasons. If you ever need something rushed, please let me know and I will see if that is something I can accommodate.

Do I have to pay for shipping on top of the price of the painting?

 - If you are local to Birmingham, Alabama, free local pickup is available! If not, shipping is an added price depending on the weight of your item.

The item description shows a frame I can add for $10, what does this frame look like?

 - The frames are simple white frames in the size you choose. 

Do you have a return policy?

 - Due to all of my pieces being custom-made, I am unable to take returns. However, if you are unsatisfied with your piece, please reach out and I will do everything I am able to do to make it satisfactory.

What if I want something custom-made that is not listed on the website?

 - Although I have specific items for sale on the website, I am happy to work with you on another custom item if I am able. Please email me through the "Contact" page to connect about your idea.

Do you paint dogs?

 - I am able to include them on ornaments during Christmas, but not currently on paintings.